✦ Questions answered
Hair Questions
Is it safe for my newborn?
Wait until the cord area has healed, and ask your pediatrician before starting. Patch test first.
Explore this care →Can I use it while pregnant?
Start with the Baby Oil, which has no essential oils, and ask your OB before using essential-oil products.
Explore this care →My hair is shedding after baby. Will this help?
Shedding after baby is normal and usually eases by their first birthday. Keep styles loose and edges gentle.
Does it help cradle cap?
A drop of oil can soften flakes before a gentle wash. Never scrape, and see your pediatrician if it's red or spreading.
Explore this care →How often should I use it?
Refresh 1–2 times a week and cleanse when needed. If hair feels soft, leave it alone.
Explore this care →My hair is still dry. What am I doing wrong?
Dampen first. Butter and oil seal moisture in but can't add it.
Explore this care →Why does hair feel greasy or heavy?
Too much product. Wash it out and use half next time.
Explore this care →Which product should I buy first?
The Baby Bundle (Chebe Butter + Baby Oil). Want to try it first? The Travel Baby Bundle has smaller sizes.
Explore this care →Will it make my hair grow?
No product can promise growth, but our routine reduces breakage so you keep the length you grow.
Explore this care →Does it help with alopecia?
Our products are cosmetic care, not an alopecia treatment. See a dermatologist for thinning or hair loss.
Does it work on locs?
Yes, for women, men and kids. Light oil on the scalp and locs, butter only on the ends.
Explore this care →Does it work on mixed, white, Hispanic or Asian hair?
Yes, every hair type. Straighter, finer hair just needs less product; curls and coils need a bit more.
Explore this care →Can I use it on braids or protective styles?
Yes. Mist lightly, butter the ends, and sleep on satin.
Explore this care →Is it safe with nut or coconut allergies?
Every product lists coconut oil and most include shea. Check the full label with your doctor before use; a patch test does not rule out an allergy.
What is chebe?
A traditional powder from Chad that coats strands to help prevent breakage. We blend it into our butter.
Explore this care →Does it have fragrance?
No synthetic fragrance. Any scent comes from plants like vanilla and lavender.
Explore this care →What's never in your products?
No silicones, sulfates, parabens, phthalates, synthetic fragrance, mineral oil or petrolatum. 100% vegan and cruelty-free.
How long does shipping take, and can I return it?
Free U.S. shipping on orders $75+. Processing time: 5–7 business days before shipping; transit is separate. Damaged, wrong or missing items are replaced free within 7 days.
Can men use it too?
Yes. Same products, same order, just less product on short hair.
Explore this care →Can I use it on my beard?
Yes. A few drops of our peppermint or lavender oil, worked into the skin and through the beard, keeps it soft. Patch test first.
Explore this care →