✦ Questions answered
Hair Questions
Is it safe for my newborn?
Wait until the cord area has healed, and ask your pediatrician before starting. Patch test first.
Explore this care →Can I use it while pregnant?
Start with the Baby Oil, which has no essential oils, and ask your OB before using essential-oil products.
Explore this care →My hair is shedding after baby. Will this help?
Shedding after baby is normal and usually eases by their first birthday. Keep styles loose and edges gentle.
Find your ritual →Does it help cradle cap?
A drop of oil can soften flakes before a gentle wash. Never scrape, and see your pediatrician if it's red or spreading.
Explore this care →How often should I use it?
Refresh 1–2 times a week and cleanse when needed. If hair feels soft, leave it alone.
Explore this care →My hair is still dry. What am I doing wrong?
Dampen first. Butter and oil seal moisture in but can't add it.
Explore this care →Why does hair feel greasy or heavy?
Too much product. Wash it out and use half next time.
Explore this care →Which product should I buy first?
The Baby Bundle (Chebe Butter + Baby Oil). Want to try it first? The Travel Baby Bundle has smaller sizes.
Explore this care →Will it make my hair grow?
No product can promise growth, but our routine reduces breakage so you keep the length you grow.
Explore this care →Does it help with alopecia?
Our products are cosmetic care, not an alopecia treatment. See a dermatologist for thinning or hair loss.
Find your ritual →Does it work on locs?
Yes, for women, men and kids. Light oil on the scalp and locs, butter only on the ends.
Explore this care →Does it work on mixed, white, Hispanic or Asian hair?
Yes, every hair type. Straighter, finer hair just needs less product; curls and coils need a bit more.
Explore this care →Can I use it on braids or protective styles?
Yes. Mist lightly, butter the ends, and sleep on satin.
Explore this care →Is it safe with nut or coconut allergies?
Every product lists coconut oil and most include shea. Check the full label with your doctor before use; a patch test does not rule out an allergy.
Find your ritual →What is chebe?
A traditional powder from Chad that coats strands to help prevent breakage. We blend it into our butter.
Explore this care →Does it have fragrance?
No synthetic fragrance. Any scent comes from plants like vanilla and lavender.
Explore this care →What's never in your products?
No silicones, sulfates, parabens, phthalates, synthetic fragrance, mineral oil or petrolatum. 100% vegan and cruelty-free.
Find your ritual →How long does shipping take, and can I return it?
Free U.S. shipping on orders $75+. Processing time: 5–7 business days before shipping; transit is separate. Unopened items can be returned within 30 days.
Find your ritual →Can men use it too?
Yes. Same products, same order, just less product on short hair.
Explore this care →Can I use it on my beard?
Yes. A few drops of our peppermint or lavender oil, worked into the skin and through the beard, keeps it soft. Patch test first.
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