✦ Order & Delivery
Shipping information.
Everything you need to know about how — and when — your LB parcel arrives.
✦ Free U.S. shipping at $75 · $6.95 ground below $75
Shipping rates
✦ Domestic
Standard U.S. shipping is complimentary on orders of $75 or more. Orders under $75 have a flat $6.95 ground-shipping fee. Every order is carefully prepared by The La'Chel Family and ships within 5–10 business days.
✦ International
We ship worldwide. International shipping rates, and any applicable duties, are calculated at checkout based on your destination — so you see the exact cost before you pay.
Domestic shipping costs & delivery times
Orders are processed and shipped within 5–10 business days. Standard ground transit is then typically 4–8 business days after your order ships. Any additional delivery options are shown at checkout.
Hawaii, Alaska, Puerto Rico, U.S. territories, P.O. Boxes and APO/FPO military addresses are eligible for shipping. The $75 free-shipping threshold and $6.95 under-threshold rate apply to U.S. destinations; the exact available rate is confirmed at checkout.
International shipping
We ship to most countries worldwide. Where available, you'll select your preferred shipping method and currency at checkout. Applicable import duties, taxes and fees are calculated at checkout.
✦ Standard (Duty + Tax Prepaid)
7–14 business days after shipment
Pre-paid duties and taxes at checkout — no surprise charges on delivery. Tracked, delivered by your local carrier.
✦ Standard (Duty + Tax Unpaid)
7–14 business days after shipment
Duties and taxes are paid by you upon delivery, per your country's customs. Tracked, delivered by your local carrier.
✦ Express (Duty + Tax Prepaid)
3–6 business days after shipment
Pre-paid duties and taxes at checkout. Tracked end-to-end, delivered via DHL Express where available.
- International orders cannot ship to APO/FPO or P.O. Box addresses.
- Allow extra time for customs clearance — delays can occur beyond original delivery estimates.
- Original shipping fees, duties, and taxes are non-refundable for undeliverable or refused shipments.
- Order limits, where they apply, are shown at checkout before you pay.
Tracking your order
When your order ships, you'll receive a confirmation email with your tracking number and a tracking link. Please allow up to 48 hours for carrier scans to populate. If your tracking hasn't updated after that window, email care@lachelbeaute.com and we'll investigate within 24–48 hours.
Cancellations & address changes
Once an order has been placed, please contact us within 2 hours to request changes. After that window, the order has likely entered our fulfillment queue and cannot be modified or canceled. Review your shipping address and items carefully before checking out.
Business days & holidays
Orders ship Monday through Friday, excluding U.S. federal holidays. We do not ship or pick up on:
- New Year's Day
- Memorial Day
- Independence Day (July 4th)
- Labor Day
- Thanksgiving Day
- Christmas Day
Frequently asked
Still have questions?
care@lachelbeaute.com— we reply within 24–48 hours.